Catering Supplies  |  Catering Equipment

Catering Supplies Depot strives for excellent customer service and therefore we do our best to ship all orders received within 24 hours. Orders received after hours will ship the following business day. We ship most of our orders via UPS, with Fed-Ex used as a secondary source. Larger items may ship via a freight truck line. You may expect delays when:

• Merchandise is shipped direct from the manufacturer
• Merchandise is of an irregular size or requires common carrier delivery
• Merchandise is on back order from the manufacturer

Catering Supplies Depot currently only offers online shipping to the Continental United States. We are happy to take orders from customers outside of the Continental U.S., but we ask that those customers call our customer service team toll-free at 1-866-613-2632 to place their orders. Additionally, we can serve customers internationally, but we ask that those customers call to order as well.

Shipping & Handling - Methods and Charges:

At Catering Supplies Depot we do our best to offer competitive rates on shipping. We do not ship items to P.O. Boxes.

Split Shipments:
We will do our best to ship all items at the same time in the most effective packaging possible. Most orders will ship from our distribution center located in Warrenville, Illinois. If any item in your order is out of stock you will receive a notice from us. In some cases, Catering Supplies Depot may drop ship an item directly from the manufacturer causing shipping delays based on the manufacturers policy.

Holiday Shipping Policy:
During the holidays it becomes more difficult to keep up with demand. Catering Supplies Depot is committed to shipping all orders within 24 hours after they are received. Once the order has left our warehouse, Catering Supplies Depot has no control over the exact day of when the order will actually reach its destination. Orders that are critical in nature, it is best to contact a Catering Supplies Depot Customer Service representative to discuss the best possible routing for your order. Contact us at 1-866-613-2632.


Catering Supplies Depot has no control over shipping dates and times of orders that are drop-shipped directly from the manufacturer.